Home care services.

Just like nurses and doctors, Caressa’s Professional Care Staff have chosen a career in compassionate care for those in need. Caressa implements a proprietary Care Assure Screening System which includes a comprehensive background check and screening for compassion, identity, integrity, and competence. Less than 5% of all applicants meet our stringent screen and we rarely advertise for care staff as most come from word of mouth referrals from other happy clients.

Our Golden Rule states ‘We will not refer a care staff member into your home that we would not welcome into our own home.’ This high bar was set by our founders in 2004 and is the backbone of our mission. Similar to any working professional, care staff are attracted to organizations that have trust, compassion, stability, and hope. We encourage you to meet one of our local Directors or Care Managers as they will treat you with as much compassion and dignity as they afford to each care staff member they place.

Contact us and we’ll place another caregiver within a reasonable time at no additional cost. Up to 4 staff changes will be allowed within a 6 month period.

Our Care Pairing Process works with each family to understand what unique skills and personalities are desired in a care staff member. Feedback from satisfied clients usually indicates that a personality match is the #1 factor in a care staff member match, so we highly encourage client input. We will then make a placement based on our experience and your input, to the advantage of the patient.

We make the process of attaining a care staff member very simple and prompt using our Quick Care Placement program. Give us a call and we’ll conduct a brief phone discussion to understand your needs. We then can meet up with anyone involved with the patient for a nursing assessment at your home or in the hospital for an in-home needs care plan. Within 24 hours of that assessment, we are usually able to place a professional care staff member in your home. Our team will also provide you with a contract and payment plan regarding your personal care plan that will commence once finalised.

Yes! Most medical aids have a home nursing benefit that 93% of medical aid members are not aware of. We send our nursing assessment accompanied by a letter from the patient's acting physician, to apply for authorisation with your medical aid, and await authorisation for home nursing, within the rules of your medical aid scheme.